Contact Us

Contact us at Cardiff Airport. For customers looking to get in touch with us at Cardiff Airport, please call 01446 711111 or email info@cwl.aero

Cardiff Airport
Vale of Glamorgan
CF62 3BD

Office workplace with laptop and smart phone on wood table
Advertising at Cardiff Airport

To enquire about advertising at Cardiff Airport please email marketing@cwl.aero 

Airlines and Tour Operators

Aer Lingus

www.aerlingus.com

Reservations / Customer Service: 0333 004 5000

 

KLM

www.klm.co.uk

Reservations / Customer Service: 0207 660 0293

 

Ryanair

www.ryanair.com/gb/en/

Reservations / Customer Service: 01279 358395 / customerqueries@ryanair.com

 

TUI

www.tui.co.uk

Reservations / Customer Service: 020 3451 2688

 

Vueling

wwww.vueling.com/en

Reservations / Customer Service: 0203 5143971

 

 

 

Tour Operators

 

LoveHolidays.com

www.loveholidays.com

Reservations: 01234 230 440

Customer Service: 01234 975 975

 

Newmarket Holidays

www.newmarketholidays.co.uk

Reservations / Customer Service: 0330 341 1934 / customerservices@newmarketholidays.co.uk

 

On the Beach

www.onthebeach.co.uk

Reservations: 0871 474 3000

Customer Service: customercare@onthebeach.co.uk

 

Transun

www.transun.co.uk

Reservations / Customer Service: 01865 265 2000 / holidays@transun.co.uk

 

TUI

www.tui.co.uk

Reservations / Customer Service: 020 3451 2688

 

TUI Scene

www.tui.co.uk/holidays/scene

Reservations / Customer Service: 020 3451 2688

 

Wendy Wu Tours

www.wendywutours.co.uk

Reservations / Customer Service: 08082740268

Airport Security

Cardiff Airport security supervisor
security.supervisor@cwl.aero 

Parking

01446 712604
myparking@cwl.aero 

Check-in and Boarding Enquiries
Swissport Passenger Services

01446 712581

Civil Aviation Authority
Environmental Enquiries
Head of QSHE (Quality Safety Health & Environment)
Executive Lounge
Special Assistance
PRM Desk

PRMDesk@cwl.aero
01446 729329

Food and Drink Outlets
Y Castell and Tap & Brew

customer.care@ssp.uk.com
01446 711111 ext 3315

In-flight Catering
TUI

Alpha Flight Services
01446 710935

Lost Luggage and Information
Lost Property
Any unattended items found should not be moved and should be brought to the attention of a member of security staff or to the Customer Services Agents.

Travellers enquiring about lost property should please email: lostproperty@cwl.aero. Please include a description of the item, the time, date and location where it was last seen and your contact details. All enquiries will be responded to within 72 hours of receipt advising whether the item has been found or not.

Lost property which has been found at the airport will be available for collection from 6pm – 8pm all year round. Please note however that lost property is only kept for 3 calendar months.

If property has been left on an aircraft, please contact the relevant airline, tour operator or handling agent.

Media Enquiries
Cardiff Airport press office
NATS Air Traffic Control
01446 712575
UK Border Agency
complaints&compliments@homeoffice.gsi.gov.uk
Data Protection Officer (DPO)
Name or title of DPO: MR IAN GODSELL
Email address: DPO@cwl.aero

Postal address: Cardiff Airport, Vale Of Glamorgan, CF62 3BD.

Feedback
If you wish to write to Cardiff Airport with feedback, please email: feedback@cwl.aero